Privacy and Protection of Personal Data
At Pirana Diving, we value the privacy of our visitors, customers and individuals who contact us. We aim to process personal data in accordance with the law, principles of good faith and data security requirements.
Data Controller
Under this Privacy Policy, your personal data may be processed by Pirana Diving in its capacity as data controller for the purposes of operating the website and evaluating service requests.
This policy applies to individuals who visit the piranadalis.com website, use the contact forms or contact our company by telephone, WhatsApp or email.
Personal Data That May Be Collected
Depending on how you use the website and the information you provide to us, the following categories of data may be processed:
- Identity information such as your name, surname and company name.
- Contact information such as your telephone number and email address.
- The contents of requests, quotations, projects, complaints and messages.
- Transaction-security information such as IP address, browser, device, access time and security logs.
- Cookie preferences and limited technical data relating to the use of the website.
Purposes of Processing Personal Data
Personal data collected is processed only for specified, explicit and legitimate purposes.
- Receiving and responding to communication, quotation and service requests.
- Conducting preliminary assessments concerning underwater operations, diving services and technical projects.
- Managing customer relations and improving service quality.
- Ensuring the security, availability and technical performance of the website.
- Responding to requests from authorised institutions and fulfilling legal obligations.
- Conducting promotional, announcement or commercial communication activities where explicit consent has been provided.
Collection Methods and Legal Grounds
Personal data may be collected electronically or physically through contact forms, email, telephone, WhatsApp, cookies, server logs and direct communication channels.
Data may be processed where expressly provided for by law, where necessary for the establishment or performance of a contract, for compliance with a legal obligation, for the establishment, exercise or protection of a right, on the basis of legitimate interests provided that fundamental rights and freedoms are not adversely affected, and, where required, on the basis of explicit consent.
Transfer of Personal Data
Your personal data may be shared with the following parties where limited and proportionate to the relevant processing purpose:
- Hosting, server, email, information technology and website service providers.
- Business partners, suppliers and professional advisers required for the performance of operations.
- Public institutions, courts and administrative authorities authorised by law.
- Lawyers, auditors and advisers for the management of legal disputes.
Where the transfer of personal data abroad is necessary, the transfer will be carried out in accordance with the conditions and appropriate safeguard mechanisms set out in Article 9 of Law No. 6698.
Retention Period and Data Security
Personal data is retained for the period required by the purposes for which it is processed and for the applicable statutory retention periods. When the conditions for processing cease to apply, the data is deleted, destroyed or anonymised.
Appropriate technical and administrative measures, including access controls, secure connections, system updates, backups and log monitoring, are implemented to protect data against unauthorised access, loss, alteration or unlawful disclosure.
Cookies and Third-Party Services
Cookies may be used to ensure the secure and proper operation of the website, remember user preferences and measure performance.
Types of cookies that may be used
- Strictly necessary cookies required for the website to function.
- Functional cookies that enable preferences to be remembered.
- Analytical cookies used to measure website usage and performance.
You can delete or block cookies and change your cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent certain website features from functioning properly.
Where maps, videos, analytics, WhatsApp or similar third-party services are used, the privacy and cookie policies of those providers may also apply.
Your Rights Regarding Personal Data
Under Article 11 of Law No. 6698, you have the following rights concerning your personal data:
- To learn whether your personal data has been processed.
- To request information where your personal data has been processed.
- To learn the purpose of the processing and whether the data is used in accordance with that purpose.
- To learn the third parties in Türkiye or abroad to whom your data has been transferred.
- To request the correction of incomplete or inaccurate personal data.
- To request the deletion or destruction of personal data where the legal conditions are met.
- To request that correction, deletion or destruction operations be communicated to third parties to whom the data has been transferred.
- To object to an adverse outcome resulting from the analysis of personal data exclusively by automated systems.
- To claim compensation where you suffer damage due to the unlawful processing of personal data.
Applications and Contact
You may submit information requests and applications concerning your personal data to Pirana Diving using the methods specified by applicable legislation, together with information sufficient to verify your identity and a description of your request.
To obtain preliminary information about this privacy policy or the application procedure, you may contact us at bilgi@piranadalis.com.
Changes to This Policy
This policy may be updated in response to changes in legislation, our services, the website infrastructure or our personal-data processing activities.
The current version will be published on this page together with the date of the change. We recommend reviewing the latest version of the policy before continuing to use the website.
